247.ai

[24]7.ai is a leading provider of personalized, accurate, and effective customer experience management services, solutions, and platforms. They offer end-to-end CX management, managed customer engagement, and various solutions for customer acquisition, self-service, contact center software, and customer engagement. They serve industries like consumer packaged goods, education, financial services, healthcare, insurance, retail, telecom & communication, travel & hospitality, utilities, and pet.

Key Features of 247.ai

• AI-powered omnichannel CX platform
• End-to-end CX management
• Managed customer engagement
• Customer acquisition solutions
• Customer self-service options
• Contact center software
• Customer engagement tools
• Generative AI capabilities
• Campaign Management
• Conversation Automation
• Agent Experience Enhancement
• Conversational Intelligence
• CX Services
• Omnichannel CX Management
• Customer Care Outsourcing
• Analytics
• Professional Services

Use Cases for 247.ai

• US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
• Improve Lead Generation Through Intent-based Ad Targeting
• Maximize customer issue resolution with instant and accurate answers across channels
• Boost Agent Performance and Customer Satisfaction
• Maximize Contact Center Performance with Interaction Analytics
• Enhance Agent Experience and Productivity