Agent Helper by Swifteq - Chrome Extension

Agent Helper by Swifteq is an AI-powered tool designed to boost the productivity of customer service teams. It suggests sentence completions that are relevant and personalized to each conversation, reducing repetitive typing and ensuring a consistent brand tone. It leverages unsupervised deep learning to detect message-reply patterns in historical helpdesk conversations, providing intelligent autocomplete suggestions to customer service agents.

Key Features of Agent Helper by Swifteq - Chrome Extension

• AI-powered sentence autocomplete
• Personalized suggestions based on conversation context
• Automatic detection of message-reply patterns
• Consistent brand tone maintenance

Use Cases for Agent Helper by Swifteq - Chrome Extension

• Reduce repetitive typing for customer service agents
• Improve average handling times in customer support
• Increase support capacity without additional training
• Maintain a consistent brand voice across all customer interactions