Canvs AI

Canvs AI is an AI-powered text analysis platform designed for consumer insights, market research, and CX management. It helps brands turn customer feedback into actionable insights by analyzing open-ended text data from surveys, transcripts, community feedback, reviews, and social sources. Canvs AI identifies emotions and themes within unstructured feedback, enabling businesses to understand customer sentiment and drive product innovation and customer loyalty.

Key Features of Canvs AI

• AI-powered text analysis
• Emotion and theme detection
• Actionable insights generation
• Support for multiple data sources
• AI-powered research assistant (Asa)

Use Cases for Canvs AI

• Voice of Customer (VoC) analysis to identify friction points and enhance customer satisfaction
• Product & Service Innovation by leveraging customer feedback and market insights
• Content Development & Optimization through creative and screen testing
• Brand Health & Equity monitoring to understand and enhance brand perception
• Employee Engagement analysis to improve workplace culture and satisfaction