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Freemium
About Intercom
Intercom is an AI-first customer service platform that provides a complete solution for businesses to manage customer interactions across various channels. It features Fin AI Agent, a human-quality AI agent, along with tools for ticketing, inbox management, phone support, and a help center. Intercom aims to enhance customer service by providing instant, accurate answers and efficient support tools for agents and leaders.
Key Features of Intercom
- Fin AI Agent for automated customer support
- Omnichannel support (inbox, tickets, phone, help center)
- AI-enhanced inbox for agent productivity
- AI Insights & Reporting for performance optimization
- Workflow automation with a visual builder
Use Cases for Intercom
- Providing instant customer service with Fin AI Agent
- Managing customer inquiries across multiple channels
- Automating support workflows to improve efficiency
- Empowering support agents with AI-powered tools
- Gaining insights into customer service performance
Frequently Asked Questions
Intercom Website Traffic Analysis
Visit Over Time
Monthly Visits4.4M
Avg. Visit Duration19:36
Page per Visit17.44
Bounce Rate25.34%
Estimated Monthly Visits
Geography
Top 5 Regions
United States of America
United Kingdom of Great Britain and Northern Ireland
India
Brazil
NetherlandsTraffic Sources
Mail
0.07%Direct
74.39%Search
20.30%Social
0.35%Referrals
4.53%Paid Referrals
0.36%Worldwide Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| intercom | 113170 | 5.86 |
| intercom pricing | 7080 | 14.48 |
| intercom careers | 4400 | 1.49 |
| intercin | 4250 | 6.81 |
| intercom help center | 4250 | 4.39 |
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Pricing
Essential$29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced$85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert$132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk)$0.99 per Fin resolution (50 resolutions per month minimum)
Copilot$29 per agent/mo (billed annually)
Proactive Support Plus$99 /mo
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