klink.cloud

klink.cloud is an omnichannel customer engagement platform that streamlines customer support by integrating voice and non-voice communication channels, such as in-app calls, social media messaging, email, and SMS. It offers a unified CX platform with features like omnichannel contact center, telephony, AI & workflow automation, and transactional chatbots.

Key Features of klink.cloud

• Omnichannel Contact Center Platform
• Telephony Management
• AI & Workflow Automation
• Unified Inbox
• Real-time Analytics & Reports
• Case Management

Use Cases for klink.cloud

• Inhouse Contact Center
• Customer Support Help Desk
• Outbound Cold Calling Sales Dialer
• BPO & Outsourcing
• Inbound Customer Service
• Appointment Booking
• Multi client support across voice, non voice channels