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About Level AI
Level AI is a contact center intelligence platform that uses AI to uncover customer insights and drive business outcomes. It enables omnichannel optimization by analyzing customer experience, assisting agent performance, and automating contact center operations. Level AI's AI uses semantic intelligence to understand support interactions to improve contact center team performance.
Key Features of Level AI
- 100% Auto-QA
- Voice of the Customer Insights
- Personalized Agent Coaching
- Contact Center and Business Analytics
- Real-Time Agent Assist
- Agent Screen Recording
- Agent GPT
- iCSAT
- Generative AI Innovation
- Integrations
Use Cases for Level AI
- Sales Performance Improvement
- Regulatory Compliance Monitoring
- BPO Quality Consistency
- Financial Services CX Innovation
- Healthcare Patient Experience
- Retail Shopping Experiences
- Insurance Customer Peace of Mind
- Collections Debt Recovery
Frequently Asked Questions
Level AI Website Traffic Analysis
Visit Over Time
Monthly Visits42.6K
Avg. Visit Duration01:50
Page per Visit5.74
Bounce Rate41.11%
Estimated Monthly Visits
Geography
Top 5 Regions
United States of America
Italy
India
Canada
Viet NamTraffic Sources
Mail
0.09%Direct
48.48%Search
39.63%Social
1.99%Referrals
8.63%Paid Referrals
1.17%Worldwide Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| level ai | 2410 | 6.67 |
| levelai | 580 | 7.63 |
| cresta | 410 | 1.67 |
| qualtrics | 290 | 4.41 |
| observe ai | 130 | 6.6 |
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