Salesforce Platform

The Salesforce Platform unifies Data, AI, CRM, Development, and Security into a single, comprehensive platform. It allows users to build every agent and every cloud quickly and safely on one unified metadata platform that integrates enterprise data, AI, security and privacy, analytics, automation, integration, and low code development capabilities. It empowers employees and delivers better customer experiences when you build, customize, and secure your Agentforce and Customer 360 on Salesforce.

Key Features of Salesforce Platform

• Customer 360
• Data Cloud
• Einstein AI
• Low Code Development
• Security & Privacy
• Automation
• Integration
• Analytics

Use Cases for Salesforce Platform

• Build and customize autonomous Agents to support employees and customers 24/7.
• Activate customer data across Salesforce applications with relevant insights.
• Create customizable, predictive, and generative AI experiences.
• Build and deploy Agentforce and AI apps with no code, low code, and pro code tools.
• Automate workflows to allow teams to collaborate more easily and drive value for customers.