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About Smith.ai
Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.
Key Features of Smith.ai
- AI Receptionist (AI-first answering & intake)
- Virtual Receptionists (Human-first answering, intake & scheduling)
- Outreach Campaigns (Outbound sales, service & support)
- AI Powered Web Chat (AI + Staffed chat, SMS & social messaging)
- 24/7 call coverage
- Lead screening, qualification & intake
- Appointment booking
- CRM integration
- Call recording & transcriptions
- Bilingual answering (Spanish)
- Payment collection
Use Cases for Smith.ai
- Converting callers to clients and booking jobs 24/7 for home services businesses.
- Handling new client intake, scheduling consultations, and routing existing clients to attorneys for law firms.
- Supporting sales with 24/7 chat and improving speed to lead for various businesses.
- Reducing missed calls and voicemails to prevent loss of potential clients.
- Automating CRM updates and triaging maintenance requests for property management.
- Managing customer inquiries and scheduling tours for available units.
- Providing after-hours answering and escalating emergencies to human agents.
Frequently Asked Questions
Smith.ai Website Traffic Analysis
Visit Over Time
Monthly Visits186.1K
Avg. Visit Duration01:04
Page per Visit2.34
Bounce Rate46.06%
Estimated Monthly Visits
Geography
Top 5 Regions
Traffic Sources
Mail
0.09%Direct
52.48%Search
37.10%Social
2.46%Referrals
7.30%Paid Referrals
0.56%Worldwide Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| smith ai | 4130 | 19.32 |
| ai receptionist | 810 | 28.97 |
| smith.ai | 710 | |
| smith.ai careers | 410 | |
| smith.ai is hiring virtual receptionists | 330 |
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Pricing
Starter (Virtual Receptionists)$292.50 / month
Basic (Virtual Receptionists)$787.50 / month
Pro (Virtual Receptionists)$2,025.00 / month
Enterprise (Virtual Receptionists)Custom
AI ReceptionistAs low as $97.50/month