Teloz

Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Teloz delivers top-tier cloud-based communication solutions, combining messaging, video, and phone with advanced contact center services for businesses. It is a cloud-based contact center service provider that offers businesses of all sizes a complete suite of tools to manage their customer interactions.

Key Features of Teloz

• Inbound Call Center
• Outbound Call Center
• Automatic Call Distributor (ACD)
• Auto Dialer
• CRM Integration
• Live Chat
• Customer Journey Management
• Omnichannel Automation
• Routing Rules
• Unified Agent Desktop
• Sentiment Analysis
• Knowledge Base
• Omnichannel Ticketing
• Voicebot
• Chatbot
• Business Phone System
• Personal AI Assistant
• Cloud Faxing
• AI Assist
• Enhanced Business SMS
• International Calling
• Digital CRM
• Workforce Engagement
• Real-time Analytics

Use Cases for Teloz

• Businesses of all sizes to manage customer interactions.
• Call centers, customer service departments, or sales teams.
• Ed Tech, Banking, Insurance, E-Commerce, Healthcare, Travel & Tourism, Telecommunication, BPO, Government industries.
• Enterprises, Startups, and SMBs for communication needs.
• Increasing customer satisfaction and loyalty with world-class customer service.
• Providing 24/7 customer service and increasing sales through remote call centers.
• Increasing customer satisfaction and engagement through video interactions.
• Improving productivity and customer satisfaction with mobile call centers.