About Unthread
Unthread helps companies to scale up support on Slack. It automatically tracks new conversations, tags & prioritizes them, and can generate or suggest responses with AI. Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. It also supports shared email inbox and live in-app chat.
Key Features of Unthread
- AI-Powered Support
- Slack Channel Support
- Shared Email Inbox
- Live In-app Chat
- Conversation Tracking
- Dynamic Message Assignment
- SLA and Response Analytics
- Integrations & API Access
Use Cases for Unthread
- Fintech: Increase transparency and reduce risk with instant communication over Slack.
- Infrastructure SaaS: Provide top-tier support for critical customer infrastructure.
- HR Tech: Stay on top of critical customer requests with Slack-based tickets.
- Agencies: Build closer relationships with a direct line to your customers.
- Open Source: Grow an open-source community with a Slack support workspace.
- Productivity Tools: Get faster product feedback loops by creating a shared channel.
Frequently Asked Questions
Unthread Website Traffic Analysis
Visit Over Time
Estimated Monthly Visits
Geography
Top 5 Regions
United States of America
India
United Kingdom of Great Britain and Northern Ireland
Brazil
MexicoTraffic Sources
Worldwide Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| unthread | 340 | 6.08 |
| authenticated live chat slack | 180 | |
| odd things to automate in the workplace with ai | 120 | |
| support ticketing system for slack | 120 | |
| moveworks | 100 | 9.81 |
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