VanChat

VanChat is an AI shopping assistant for Shopify that accurately answers 97% of customer questions without human intervention. It understands buyer intent, personalizes interactions, proactively suggests products, and boosts sales. VanChat offers features like AI-driven sales, proactive sales, personalized product recommendations, and handles tasks like order tracking and updating orders.

Key Features of VanChat

• Accurate Response to customer questions
• AI Recommendation of products
• Knowledge Learning from store data
• Proactive Sales suggestions
• Order Tracking and After-sales Support
• Multilingual Support

Use Cases for VanChat

• Answering customer questions about product comparisons, order tracking, sizing, and returns.
• Recommending suitable products based on user preferences and shopping habits.
• Sending timely discount reminders to increase purchases.
• Providing expert health advice to customers seeking health-related products.
• Guiding customers to find the perfect tech product with accurate product advice and comparisons.
• Helping customers clarify vague requests for apparel, leading them to the ideal product.